01 Information we collect
We collect the following information when you use our service:
- Email address — For account creation and authentication (via Firebase Auth)
- Exercise progress — Your stats, streaks, and completed exercises
- Free content choices — The video and story you select for free account access
- Usage data — How you interact with the app for analytics
- Payment information — Processed securely by Stripe (we never store your full card details)
02 How we use your information
- To provide and maintain our service
- To track your learning progress
- To process payments for premium subscriptions
- To send important account notifications
- To improve our app based on usage patterns
03 Data storage and security
Your data is stored securely using Firebase (Google Cloud infrastructure). We use industry-standard encryption for data in transit and at rest. Payment processing is handled by Stripe, which is PCI DSS compliant.
05 Your rights (GDPR)
If you are in the European Union, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Object to data processing
06 Data retention
We retain your data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal purposes.
07 Third-party services
We use the following third-party services:
- Firebase — Authentication and database
- Stripe — Payment processing
- Google Analytics — Usage analytics
- Netlify — Hosting
08 Contact us
If you have any questions about this Privacy Policy, please contact us at hello@englishlisteningtrainer.com.